"Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen." -Winston Churchill

Intake Interviews

We decide what cases to accept based on where we believe we can have the greatest impact.

Each week, volunteer attorneys and law students help us to determine where best to use our resources by interviewing potential clients and meeting with our staff to present the cases they heard. Volunteers who conducted intakes that week then vote with our staff to determine which cases we accept.

Process: Intake volunteers commit to one intake session (approximately 2 hours). Intakes are scheduled on Mondays between 1pm—4pm and Thursdays between 10am—1pm at the CGLA office. Intakes also take place once a month at our satellite locations at Breakthrough and St. Sabina. Volunteers must also commit to the weekly intake meeting (approximately 1.5 hours beginning at either 2pm or 3:30pm) at our main office that same week. We provide a manual covering types of issues faced and questions to ask.

CGLA holds a joint intake meeting. Civil cases are presented at 2pm and criminal cases are presented at 3:30pm. Volunteers are invited to stay for the full duration of the meeting but are only required to attend the portion for the types of cases they will be presenting.

Training: CGLA Attorney/Law Student Intake Training session and observation of three intake sessions with the corresponding intake meeting.

Requirements: Attorney or law student with compassion, attention to detail, excellent interpersonal skills and exceptionally clear communication skills.

Required Commitment: After completing the training program, we ask volunteers to commit to completing a minimum of three intake sessions on their own, which can be scheduled at your convenience.

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